Privacy Policy

Ryan L Bates DDS
Effective Date: January 1, 2026

Ryan L Bates DDS (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

Information We Collect

We collect personal information that you voluntarily provide through forms on our website, including:

  • Name

  • Phone number

  • Email address

  • Appointment requests or messages

We collect this information only when you choose to submit it.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries

  • Schedule and confirm appointments

  • Communicate regarding your dental care

  • Improve our services and patient experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Text Messaging (SMS) Communications

If you provide your mobile phone number and consent, Ryan L Bates DDS may send SMS text messages for:

  • Appointment reminders

  • Practice updates

  • Marketing messages

  • General two-way communication

Message frequency varies. Message and data rates may apply.

Reply HELP for support.
Reply STOP to opt out at any time.

Mobile opt-in information will not be shared with third parties for marketing purposes.

HIPAA and Protected Health Information

Ryan L Bates DDS complies with applicable federal and state laws regarding the protection of protected health information (PHI), including the Health Insurance Portability and Accountability Act (HIPAA).

Information submitted through this website is not intended to include detailed medical or health information. If you are an established patient, your protected health information is governed by our separate HIPAA Notice of Privacy Practices, which is provided in-office.

For matters involving personal health information, please contact our office directly at 509.276.6996.

Website Analytics and Cookies

Our website may use cookies or analytics tools to understand how visitors use the site. This information helps improve website performance and user experience. These tools do not collect protected health information.

You may disable cookies in your browser settings if preferred.

Data Security

We take reasonable measures to protect information submitted through our website. However, no method of online transmission is completely secure.

Please avoid submitting sensitive medical information through website forms.

Third-Party Services

Our website may integrate with trusted third-party services, including scheduling, analytics, and communication platforms. These providers maintain their own privacy and security practices.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children through this website.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Information

Ryan L Bates DDS
1900 E. Crawford St.
Deer Park, WA 99006
Phone: 509.276.6996
Email: info@batesdds.com

Office Hours:
Monday–Thursday
7:00am–3:30pm